SMA All models error codes
Codes
- 77Error codeself-diagnosis
- 801Error codeWaiting for grid
- 803Error codeGrid fault The voltage and/or frequency of the generator or the utility grid is/are outside of the configured range. As an aid to this, observe and evaluate the measured valuesVoltage external power connection and Grid frequency of external power connection during ongoing operation. Corrective measures for a utility grid: Contact the Service ( > Contact)
- 901Error codeNo PE-connection
- 7619Error codeCommunication fault with meter unit The inverter is not receiving any data from the energy meter. Corrective measures: Ensure that the energy meter is correctly integrated into the same network as the inverter (see energy meter manual). Establish connection between the inverter and the DHCP server (router) via Ethernet
- 7620Error codeCommunication with mains power meter faulty The inverter is not receiving any data from the energy meter. Corrective measures: Ensure that the energy meter is correctly integrated into the same network as the inverter (see energy meter manual). Establish connection between the inverter and the DHCP server (router) via Ethernet
- 7701Error codeself-diagnosis
- 7702Error codeself-diagnosis
- 7703Error codeself-diagnosis
- 8003Error codeDerating occurred The inverter at Lxx reduces the battery charging current due to overheating. Corrective measures: Reduce the total power of the loads, e.g. by staggering their use over time. Clean the fan (see Section 11.7, page 97). If the inverter reduces its power often, increase the power (install a more powerful device type or more inverters of the same type)
- 8101Error codeCommunication disturbed (8101, 8102) An error has occurred in the internal communication. This can be caused by one of the following: Feed-in operation continues. Corrective measures: If several Sunny Multigate devices are installed in a PV system, check whether the AC cables from the inverters to the Sunny Multigate devices have been laid in separate channels. If the AC cables are not laid separately from each other, do lay the AC cables from the inverter to the Sunny Multigate in separate locations. If the problem persists, contact the SMA Service Line
- 8609Error codeA slave has a fault status, cluster is stopped A slave has a fault status, cluster is stopped. Corrective measures: Read off the pending and logged warnings and errors and eliminate the causes. Contact the Service ( > Contact)
- 8610Error codeError in the cluster configuration The addresses of the slaves in the cluster are incorrect. Corrective measures: Change the addresses of the slaves in the cluster ( > Changing Slave Addresses in a Cluster)
- 8612Error codeNo message from cluster master (only slave) Communication to the master is interrupted. Corrective measures: Ensure that undamaged CAT5e cables are used for communication and that the cables are plugged in correctly. Ensure that the communication bus is equipped with a terminator at both ends
- 8613Error codeCluster incomplete Voltage of the main cluster cannot be measured at Lxx. Corrective measures Ensure that all circuit breakers of the Sunny Island inverters in the Multicluster Box are closed.
- 8616Error codeCluster incomplete Due to a short circuit on the load side, the supply voltage of the Sunny Island at line conductor Lxx drops and can no longer be maintained. This causes the voltage supply of contactor Q10/Q110 of the Multicluster-Box to fail. Corrective measures: Eliminate the short circuit
- 8618Error codeSystem failure Tie contactor or tie switch does not open. Contact the Service ( > Contact)
- 8620Error codeSystem failure At least one extension cluster has another firmware version than the main cluster. Update the firmware ( > Updating the Firmware)
- 9003Error codeGrid parameter locked Changes to the grid parameters are now blocked. In order to be able to make changes to the grid parameters, from now on you must log in using the SMA Grid Guard code
- 9015Error codeMax. permitted number of inverters exceeded (9015) The number of inverters connected exceeds the maximum number specified in the currently set standard. Corrective measures: Reduce the number of inverters in the PV system until the maximum permissible number is reached (see user manual of the communication product)
- 9308Error codeBattery fault The timeout monitoring system of the battery management has triggered Corrective measures: Ensure that the data cable of the external lithium-ion battery is connected correctly. Ensure that the terminators of the CAN bus in the communication bus are attached
- 9313Error codeBattery fault The lower limit of the temperature range approved by the battery manufacturer has been undercut. Corrective measures: Make sure that the ambient conditions of the battery manufacturer are complied with
- 9314Error codeBattery fault The upper limit of the temperature range approved by the battery manufacturer has been exceeded. Corrective measures: Make sure that the ambient conditions of the battery manufacturer are complied with
- 9322Error code20 percent calibration being executed In the event that the Sunny Island detects an unexpectedly sharp battery voltage drop during electric discharge, resulting in a lower battery voltage for the given discharging current than expected at a certain state of charge, a recalibration of the state of charge to 20% will be performed. Frequent state of charge recalibrations to 20% may be caused by poor battery maintenance, aged batteries, or installation errors (see technical information "Battery Management")
- 9324Error codeBattery fault Current battery capacity (SOH) is below 70%. Corrective measures: Verify the plausibility of the error message. Replace the battery if necessary
- 9325Error codeBattery fault A 20% recalibration of the battery state of charge has been performed with a jump of more than 10%. Corrective measures: Check the battery
- 9326Error codeBattery fault Battery protection mode 1, 2 or 3 is activated. Corrective measures: Disconnect the loads, start the generator, start the Sunny Island and charge the battery
- 9331Error codeBattery fault Battery voltage in the Sunny Island at Lxx is above the permissible measurement range. Observe the technical data for the battery at the DC connection.
- 9332Error codeBattery fault External battery management has been detected but not configured. Corrective measures: Start the installation assistant and configure a new system with external energy management (e.g., system with lithium-ion battery)
- 9333Error codeBattery fault Measured battery voltage in the Sunny Island at Lxx is below the permissible measurement range. The usable battery capacity may be too small, e.g., due to aging. Corrective measures: Charge the battery.
- 9362Error codeBattery fault The area for protection against deep discharge (Deep discharge protection area) or the area for protection during deep discharge (Deep discharge area) has been reached. A fuse may have tripped at the grid-connection point. Corrective measures: Activate the fuse. Replace the fuse if necessary. The utility grid may not work within the set system limits. Corrective measures: Check whether the grid parameters is still within the set system limits. Contact the grid operator if necessary
- DCError codeside errors (Event 3403, 3404, 6406)
- K1Error codeInternal fault
- RS485Error codeCommunication standard for 2-wire transmission