SMA All models error codes
Codes
- 101-103Error codeGrid error
- 102Error codeGrid fault / Grid overvoltage fast (102) The grid voltage or grid impedance at the connection point of the inverter is too high. The inverter has disconnected from the utility grid. If the grid voltage is outside the permissible range due to local grid conditions, contact the grid operator. The grid operator must approve changes to the operating parameters of the inverter. If the grid voltage is permanently within the permissible range and this message is still displayed, contact the SMA Service Line
- 104Error codeGrid fault The voltage of the generator or of the utility grid of the Sunny Island Phase Lxx is too high. As an aid to this, observe and evaluate the measured values Voltage external power connection phase Lxx during ongoing operation. Corrective measures in a battery-backup system: Contact the Service ( > Contact)
- 202Error codeThe inverter has disconnected from the utility grid. If the grid voltage is outside the permissible range due to local grid conditions, contact the grid operator. The grid operator must approve changes to the operating parameters of the inverter. If the grid voltage is permanently within the permissible range and this message is still displayed, contact the SMA Service Line
- 202-205Error codeGrid error
- 204Error codeGrid fault The voltage of the generator or of the utility grid of the Sunny Island line conductor Lxx is too low. As an aid to this, observe and evaluate the measured values Voltage external power connection phase Lxx during ongoing operation. Corrective measures in a battery-backup system: Contact the Service ( > Contact)
- 301Error codeGrid fault / Voltage increase protection (301) The grid voltage or grid impedance at the connection point is too high. The inverter disconnects from the utility grid to comply with the power quality. If the grid voltage is outside the permissible range due to local grid conditions, contact the grid operator. The grid operator must approve changes to the operating parameters of the inverter. If the grid voltage is permanently within the permissible range and this message is still displayed, contact the SMA Service Line
- 1001Error codeL-N swapped
- 1024Error codeNetwork busy > Network overloaded The network is busy. Data exchange between the devices is not at an optimum and is greatly delayed. Corrective measures: Reduce the number of devices in the network. If necessary, increase the data query intervals. If necessary, reduce the number of devices in the network
- 1025Error codeInconsistent communication version (10259) The communication version of an inverter is not supported or the device combination is invalid. Corrective measures: Contact the SMA Service Line and request the latest firmware package, if necessary
- 1026Error codePLC communication impaired (10265) The cause must be determined by the SMA Service Line. Corrective measures: If several Sunny Multigate devices are installed in a PV system, check whether the AC cables from the inverters to the Sunny Multigate devices have been laid in separate channels. If the AC cables are not laid separately from each other, do lay the AC cables from the inverter to the Sunny Multigate in separate locations. If the problem persists, contact the SMA Service Line
- 1028Error code[User group]-Login via [protocol] locked After several incorrect login attempts, login has been blocked for a limited time. In this case, the User login will be blocked for 15 minutes, the Grid Guard login for 12 hours. Corrective measures: Wait until the given time has expired and then retry login
- 1033Error codeWebconnect enabled The inverter can communicate with Sunny Portal without an additional SMA communications product (e.g. Sunny Home Manager)
- 1034Error codeWebconnect disabled The Webconnect function has been switched off. This means that the inverter can not communicate with Sunny Portal without an additional SMA communications product (e.g. Sunny Home Manager). If the inverter is to communicate with Sunny Portal without an additional SMA communication product, switch the Webconnect function on
- 1041Error codeShutdown due to fault
- 1052Error codeSupplied power: [xx] W (permitted value: [xx] W) The set active power limitation cannot be met. Corrective measures: Ensure that the correct active power limitation has been configured. Ensure that the PV inverters have been configured correctly. Ensure that the communication between battery inverter and PV inverter functions perfectly. Ensure that no external feeders are in the system
- 1070Error codeThe current sensor is not connected, not available or defective Corrective measures: Contact the Service ( > Contact)
- 1101Error codeInstallation problem
- 1304Error codeGrid connection installation fault Assignment of the line conductors of the external energy source to the AC2 connections of the Sunny Island does not result in a right-rotating magnetic field. Corrective measures: Ensure that the master is connected to L1, slave 1 is connected to L2, and slave 2 is connected to L3
- 1402Error codeGrid fault The voltage of the generator or the utility grid at the Sunny Island at line conductor Lxx is outside the configured thresholds (redundant measurement). As an aid to this, observe and evaluate the measured values Voltage external power connection phase Lxx during ongoing operation. Corrective measures for a utility grid: Contact the Service ( > Contact)
- 1403Error codeEither the voltage at connection AC2 is too high or the battery voltage too low. Corrective measures: Contact the Service ( > Contact)
- 1404Error codeGrid fault The Sunny Island at line conductor Lxx disconnects from the utility grid due to phase conductor failure/overload at terminal AC2. Corrective measures: Reduce the total power of the loads, e.g. by staggering their use over time. Ensure that there is not a short circuit present at connection AC2
- 1405Error codeGrid fault A short circuit is present at connection AC2 of the Sunny Island at line conductor Lxx. Corrective measures: Contact the Service ( > Contact)
- 1407Error codeGrid fault Disconnection from the utility grid due to non-compliance with the voltage-frequency ratio at line conductor Lxx Corrective measures: Contact the Service ( > Contact)
- 1408Error codeGrid fault AC sources in the system are driving the generator. The reverse power in the generator has been exceeded for too long. Corrective measures: Adjust the generator request to the properties of the AC sources in the system and the loads, e.g., for PV inverters, preferably request the generator at night. If the generator can absorb reverse power, adjust the settings for reverse power ( > Changing the Permitted Reverse Power in the Generator)
- 1409Error codeGrid fault The Sunny Island disconnects from the utility grid due to prohibited feedback. Corrective measures: Contact the Service ( > Contact)
- 1410Error codeGrid fault The feed-in current at line conductor Lxx is higher than the set maximum value (parameter Maximum current from utility grid). Corrective measures: Contact the Service ( > Contact)
- 1411Error codeGrid fault The external current on line conductor Lxx is greater than the permissible maximum current (see parameter Maximum current from public grid or Rated generator current). Corrective measures: Reduce power consumption of all loads. Reduce power output of the AC sources (e.g. PV inverter)
- 1412Error codeGrid fault The pre-fuse F104.1, F104.2 or F104.3 in the Multicluster-Box is open. A Sunny Island in the main cluster (master / slave 1 / slave 2) detects a supply voltage at ExtVtg and tries to switch to Lxx in the multicluster system. At line conductor Lxx an anti-islanding error occurs due to the open pre-fuse. Corrective measures: Reactivate the pre-fuse.
- 1413Error code
- 1415Error codeGrid fault Tie switch does not close. Corrective measures: Ensure that the triggering of the tie switch is correct. Ensure that the tie switch is correctly wired. Ensure that the feedback contact is correctly connected
- 1416Error codeGrid fault The Sunny Island system disconnects from the generator or utility grid due to a voltage imbalance between the line conductors. Corrective measures: Eliminate any faults in the installation
- 1605Error codeManual error acknowledgment of generator error
- 1607Error codeGenerator started in current-controlled op
- 1608Error codeGenerator stopped in current-controlled op
- 1615Error codeLocking of generator due to excessive connect. processes Blocking of generator due to too many interrupted start-ups Corrective measures: A warm-up time Warm-up time of generator that is too short may have been configured and hence the generator is unable to supply valid voltage. To re-enable connection of the generator, acknowledge the generator error ( > Acknowledge Errors)
- 1616Error codeSynchronization not executed Synchronization with the generator not successful. The fuel level may be too low.
- 1705Error codeNo valid network voltage for requested network op. Voltage of the external energy source is not within the valid thresholds for connection. Corrective measures: Acknowledge the error ( > Acknowledge Errors). Contact the Service ( > Contact)
- 1706Error codeSystem failure A contactor in the Multicluster-Box is not functioning correctly. Corrective measures: Reset the off-grid system. For this, disconnect the off-grid system and restart. Start the installation assistant and reconfigure multicluster operation Contact the Service ( > Contact)
- 1710Error code
- 1711Error codeStand-alone grid The Sunny Island at line conductor Lxx has measured an undesired voltage at terminal AC1. Corrective measures: A bypass switch may have bridged the internal transfer relay. An external energy source (e.g., generator) may have been connected to the connection AC1.
- 1712Error code
- 1713Error codeSystem failure The line conductor of a Sunny Island is missing. Search for the missing line conductor and eliminate the error.
- 2710Error codeSD card is read The inverter is currently reading the SD memory card
- 2730Error codeUpdate communication The inverter is updating the communication component
- 3301-330Error codeUnstable
- 3401Error codeDC overvoltage / Overvoltage input A (SW) (3401) The DC input voltage connected to the inverter is too high. This can destroy the inverter. If this message is repeated frequently, contact the SMA Service Line
- 3401-340Error codeOvervoltage DC
- 3501Error codeInsulation resistance / Insulation failure (3501) The inverter has detected a ground fault in the PV array. As long as the fault exists, the inverter will not feed in. Corrective measures: Check the PV system for ground faults ( > Checking the PV System for Ground Faults)
- 3601Error codeLeaking Current