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RemFixitSearch fault code

RemFixit for organisations

Companies with technical teams bring their technicians under one organisation account and share access to fault codes and remote technician support.

What an organisation account offers

  • The organisation account is opened by platform management, which sets the number of technician seats.
  • Organisation managers invite their technicians; invitations stay within the seat limit.
  • Technicians search fault codes with their own accounts and open remote support requests on behalf of the organisation.
  • The organisation approves technician offers for its requests and keeps the technicians it works with on an allowed list.
  • On requests opened on behalf of the organisation, the technician sees the organisation name in the job details and in the call room.