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RemFixitSearch fault code

Error code

Sophos All models code TML-1207

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Meaning

The official Microsoft Android and iOS remote desktop (RDP) apps don't work with WAF. The apps fail with the following error message when trying to connect to a remote computer through WAF: We couldn't connect to the gateway because of an error. If this keeps happening, ask your admin or tech support for help. Error code: 0x3000008

Member details

Signed-in members see the LED pattern and how to read the code with the remote control on eligible records.

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Solution

Solution steps are available to members and are not shown on this page. Answer the questions to open the solution.

Remote technician support

Get help from a technician over a video call.