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RemFixitSearch fault code

Error code

Sophos All models code SRV-1543

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Meaning

When connecting Sophos Central Mobile with a TeamViewer account, the warning message “Can't get authorization from TeamViewer (TeamViewer error (internal_error)). Try again later.” is shown. The binding procedure itself is successful. Requesting remote assistance for a mobile device using the TeamViewer integration works as it should

Member details

Signed-in members see the LED pattern and how to read the code with the remote control on eligible records.

View details as a member

Solution

Solution steps are available to members and are not shown on this page. Answer the questions to open the solution.

Remote technician support

Get help from a technician over a video call.