Skip to content
RemFixitSearch fault code

Error code

Sophos All models code NZT-9906

No approved translation for this record yet; showing the original text.

Meaning

Attempting to delete a ZTNA gateway that has associated agentless applications (SSH, RDP, or web) may fail with a "private access rule ID not found" error. This occurs when trying to delete the gateway directly in Sophos Central without first removing the configured agentless applications running behind the thin connector. The issue is particularly common when browser enforcement is enabled for ZTNA agentless web applications

Member details

Signed-in members see the LED pattern and how to read the code with the remote control on eligible records.

View details as a member

Solution

Solution steps are available to members and are not shown on this page. Answer the questions to open the solution.

Remote technician support

Get help from a technician over a video call.