Error code
Sophos All models code NZT-1002
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Meaning
In some environments running ZTNA Gateway v2.2, large Active Directory (AD) packets are intermittently dropped at the gateway, causing random failures when accessing AD-based services (e.g. RDP, Windows file shares) for many users.Users may lose AD connectivity or experience slow/failed access to AD-backed applications, especially when traffic involves larger packets (e.g. Kerberos, file access, image-heavy workloads)
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Address of this page: https://www.remfixit.com/tr/sophos/tum-modeller/nzt1002