Error code

Sophos All models code NEP-5239

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Meaning

If a version of the installer prior to 1.6 (released late 2019) is used in 2023 or later, it will result in a damaged install (no MCS communication and other problems). Uninstall, then reinstall with a newer installer

Member details

Signed-in members see the LED pattern and how to read the code with the remote control on eligible records.

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Solution

Solution steps are available to members and are not shown on this page. Answer the questions to open the solution.

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