Error code
Sophos All models code NCL-2798
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Meaning
On MacOS, upgrading Sophos Connect from 1.4 MR1 (or older) to 2.0 can show an “OpenVPN service is not available” error message in the Events logs and still display the old 1.4 version in the About section. The installation may appear broken after the upgrade, potentially confusing users about whether the client is installed and working correctly. This happens only on clients where Sophos Endpoint Protection device with Tamper Protection turned on is installed
Member details
Signed-in members see the LED pattern and how to read the code with the remote control on eligible records.
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Remote technician support
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Address of this page: https://www.remfixit.com/tr/sophos/tum-modeller/ncl2798