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RemFixitSearch fault code

Error code

Sophos All models code NCL-1618

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Meaning

This relates to Sophos Connect Client configuration of the SFOS appliance using 3rd party signed certificate. When using 3rd party signed certificate on the “remote side” of the configuration, and "ApplianceCertificate" on the local side, the connection will import fine and connect the first time. After reboot of the workstation or restart of the services related to Sophos Connect, an error message will pop up stating "Failed to validate server certificate" when trying to connect again

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