Error code

Sophos All models code NC-1817

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Meaning

Web Instant Alert email notifications are not generated when web traffic is denied or blocked by a web policy. The alert feature currently operates only on allowed web traffic. When a web category is set to "Block" and Instant Alert is enabled for that category, no email notification is sent after the blocked access attempt. This affects all users with Instant Alert configured for blocked web categories on SFOS 22.0.0 GA (Build 411). A fix is planned for the SFOS v23 release

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