Error code
Sophos All models code NC-1775
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Meaning
After upgrading to SFOS v22.0.0 GA, customers may receive "Malware Unscannable" alerts, commonly targeting traffic to www.msftconnecttest.com (Microsoft Network Connectivity Status Indicator). These alerts occur only during the upgrade process and are not reported afterward. While alerts are generated, users may experience websites being blocked for an additional minute beyond normal upgrade times. Legacy Web Proxy users will see block pages, while DPI users will experience broken page loads
Member details
Signed-in members see the LED pattern and how to read the code with the remote control on eligible records.
View details as a memberSolution
Solution steps are available to members and are not shown on this page. Answer the questions to open the solution.
Remote technician support
Get help from a technician over a video call.
Address of this page: https://www.remfixit.com/tr/sophos/tum-modeller/nc1775