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RemFixitSearch fault code

Error code

Sophos All models code NC-1762

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Meaning

XGS devices with WWAN modules may experience cellular link instability when real client traffic is routed over WWAN1, particularly with QUIC/HTTP-3 and heavy HTTP-2 over UDP/443. Symptoms include high packet loss, repeated WWAN gateway up/down events, frequent WWAN reconnects, and modem failures to provide DHCP IP addresses. This results in failover instability, service degradation, and operational noise, especially in environments with marginal 5G signal quality

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