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RemFixitSearch fault code

Error code

Sophos All models code LAT-4495

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Meaning

If the API credentials used are active and confirmed valid (this can be tested using postman or curl to do a basic whoami and tenent list query outside of Kaseya) and this continues to trigger this error - Please ensure that the following is open (without any regional restrictions) from your VSA server: Open traffic to and from kaseya.int100fra.ctr.sophos.com Ensure the following IP Addresses are whitelisted - 18.159.54.20 , 3.123.181.234 , 52.59.169.88

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