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RemFixitSearch fault code

Error code

Sophos All models code ISH-4002

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Meaning

In rare instances customers may report when sending a training campaign they get presented with a "Oops, that page can't be found" error when clicking the training links. The page may load after refreshing several times. Please wait and try the link again after some time. This scenario can be seen during a web server refresh on the hosting server, normally it takes a couple of minutes to refresh all the training and landing pages - if the link was clicked during that specific refresh time the error will be received

Member details

Signed-in members see the LED pattern and how to read the code with the remote control on eligible records.

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Solution

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