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RemFixitSearch fault code

Error code

Sophos All models code IFI-9101

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Meaning

Sometimes Current Network(SSID) under Accesspoint->Clients-> is displayed wrongly. Current Network info does not get updated immediately in Cloud UI , so there could be entry of previously connected SSID instead of current one. It takes around 4 to 5 minutes for the proper information to be updated under clients page

Member details

Signed-in members see the LED pattern and how to read the code with the remote control on eligible records.

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Solution

Solution steps are available to members and are not shown on this page. Answer the questions to open the solution.

Remote technician support

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