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RemFixitSearch fault code

Error code

Sophos All models code ESG-4995

No approved translation for this record yet; showing the original text.

Meaning

Due to the grace period of 30 days being applied to customer accounts the XDR Sensor installer download will be temporarily unavailable after downgrading from MDR Complete to MDR Essentials

Member details

Signed-in members see the LED pattern and how to read the code with the remote control on eligible records.

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Solution

Solution steps are available to members and are not shown on this page. Answer the questions to open the solution.

Remote technician support

Get help from a technician over a video call.