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RemFixitSearch fault code

Error code

Sophos All models code COS-5806

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Meaning

The Global Exclusions tab under Managed Risk Settings in Sophos Central does not open when clicked. Steps to Reproduce: Log in to Sophos Central with SuperAdmin. Navigate to Managed Risk > Settings. Click on the Global Exclusions tab. Observe that the tab does not open or respond. Additional Context: The issue is reproducible on the account. Managed Risk: Internal scans are fully configured. External Scan settings set Contacts are set. Request for a support case: please collect screenshot of any error (where applicable) Save and collect the har file (data within the Network tab) Select the text within the Console window and save it separately to a text file. Please raise the information collected with our Technical Support team to further assist with resolving the issue

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