Error code
Sophos All models code CFR-3614
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Meaning
Scheduled report generation is intermittently failing, regardless of the report type. For CSV reports, we support up to ~50 MB. If a customer attempts to generate a report exceeding this size, the report will be truncated, resulting in fewer rows. To include all 100K rows in the CSV report, they need to reduce the number of columns. The issue persists for PDF reports, although the failure rate has been reduced. Reports with large data volumes are more likely to fail in PDF format. We are actively working on a fix, which will be available soon
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Address of this page: https://www.remfixit.com/tr/sophos/tum-modeller/cfr3614