Error code

Hyosung ATM All models code E0001

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Meaning

2. Host response message time-out (60Sec) RMS port failure RMS response time-out RMS modem failure RMS no dial tone The nuber of bills is not set. Surchage Owner is not set in Surcharge Enable mode. Surcharge Amount is not set in Surcharge Enable mode. Refresh timer is not set in Advertisement Enable mode. Advertisement text is not set in Advertisement Enable mode. Dispense limite setting error Ex) Dispense Limit > Face value of the note type x 25 Note type setting error Fast cash setting error Ex) Fast cash value > Dispense limit Master key index invalid : 0 <= MKEY Index <= 15 Master key empty Host phone number is not set. The error retry timer is not set

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Possible causes

1. Check RMS-related settings. 2. Check if the telephone line is connected and the status of the telephone line. 3. Check if the RMS host is alive. 4. Check the modem controller and logic. Note) These errors are not related to transaction. So, ATM doesn’t send error to host Set the number of bills. Set the surcharge owner. Set the surcharge amount. Set the refresh timer. Set advertisement text. Check the dispense limit, and set the limit again. Check the note type, and set it again. Check the fast cash value, and set it again. Check the master key, and set it again. Inject the master key. Set the host phone number. Set the error retry timer

Solution

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